Woods is a family-owned UK foodservice wholesaler supplying premium ingredients to chefs, restaurants, hotels, and hospitality businesses. With over 40 years’ experience, we specialise in high-quality fresh, chilled, frozen, and dry store products alongside specialist culinary ingredients.
What types of customers do you supply?
Woods is a family-owned UK foodservice wholesaler supplying premium ingredients to chefs, restaurants, hotels, and hospitality businesses. With over 40 years’ experience, we specialise in high-quality fresh, chilled, frozen, and dry store products alongside specialist culinary ingredients.
Do you only supply businesses?
Woods is a family-owned UK foodservice wholesaler supplying premium ingredients to chefs, restaurants, hotels, and hospitality businesses. With over 40 years’ experience, we specialise in high-quality fresh, chilled, frozen, and dry store products alongside specialist culinary ingredients.
Ordering & Accounts
How do I become a customer?
To open an account, you’ll need to complete a new customer enquiry form. Our team will review your details and guide you through the onboarding and account setup process.
Can I order online?
Yes, once your account is set up you can place orders through our website.
What are your ordering cut-off times?
London & M25 Area: Order up to 11pm for next-day delivery
Outside M25: Order up to 10pm for next-day delivery
Delivery
Where do you deliver?
We deliver across London, the Home Counties, and selected UK regions as part of our regular delivery routes.
Do you offer next-day delivery?
Yes.
What days do you deliver?
We operate Monday to Saturday delivery schedules, with no deliveries on Sundays.
Product Range
What products do you supply?
We offer a wide range of over 10,000 products including:
Fresh fruit, vegetables, herbs and prepared produce
Chilled dairy, cheese and charcuterie
Frozen goods including desserts and speciality items
Dry store ingredients and pantry staples
Drinks and culinary alcohol
Cleaning and disposable products
Product Quality & Storage
How do you ensure product quality?
We work closely with trusted suppliers and use controlled storage and multi-temperature delivery systems to maintain product integrity throughout the supply chain.
Are your products UK compliant?
Yes, all goods meet UK food safety, labelling, and compliance standards at the point of delivery.
Customer Support
How can I contact Woods Foodservice?
You can reach us via phone, email, or through your account representative.
What are your opening hours?
Phone lines are typically open Monday–Friday and Saturday mornings. Online ordering is available 24/7.
General Information
Do you offer sustainability or waste services?
Yes, we support customers with services such as oil collection and product sourcing to help improve kitchen efficiency and sustainability.
Do you provide business support or insights?
Yes, we offer additional services such as ordering automation, product data, and buying analysis reports to help professional kitchens operate more efficiently.
